Ikko Audio Reviews

The website "Ikkoaudio.com" accepts several payment methods. These include credit card, PayPal, Apple Pay, and Google Pay. This variety of payment options provides flexibility for customers when making purchases. It's important to note that the security of personal information is a priority during the purchase process. Please ensure to verify all details before finalizing any transaction.

Ikkoaudio.com features a range of audio products with varying prices. The Obsidian OH10 and Sapphire Mirage OH10S are both priced at $199.00. For those looking for a more premium sound experience, the Asgard OH5 is available at $489.00. For budget-conscious customers, the Lumina OH300 is an option at $49.00. Additionally, the ITS02 Split-Sound Speakers are offered at $69.00, providing a unique dual speaker system. The ActiveBuds AB02, representing the next-gen true wireless earphones, are priced at $329.00. These products are part of Ikkoaudio.com's commitment to high-fidelity sound and technological innovation in audio equipment.

At iKKO Audio, the Return Policy is as follows: Customers are asked to refrain from returning items unless instructed by a member of the support team. If there are any issues with the return, customers must contact Customer Support within 180 days after the order was first placed. The steps to register a return are:

1. Contact iKKO Audio to confirm the returned order information. The mailing address will be provided by email after submitting the application.
2. Attach a note stating the reason for the return in the package. After shipping, let iKKO Audio know the return tracking number by email.
3. iKKO Audio will check the return items within 3 working days of receiving the returned product.

iKKO Audio does not charge any extra fees on returns. However, they are not responsible for the return shipping costs of the items. The shipping fee for the return will depend on the express company chosen by the customer. If the goods received are damaged or incorrect due to iKKO Audio's reasons, the customer is not required to bear the shipping fee. iKKO Audio does not charge any restocking fee for the return of a product. Custom-order or personalized items are not eligible for return or refund.

The Shipping Policy at iKKO Audio is as follows: Once an order is confirmed, the goods will generally be sent out the next day (within three working days during promotional periods). If a customer needs to intercept the goods before shipping, they should contact iKKO Audio via email. Any costs incurred after the goods are sent will be the responsibility of the customer. iKKO Audio offers global shipping. However, due to special circumstances, an additional $20 shipping fee is charged for orders to Taiwan, and there is no free shipping policy for this location. If a customer refuses to accept the package due to high taxes, iKKO Audio cannot issue a refund.

Ikkoaudio.com is celebrated for its Next-Gen True Wireless products, particularly the ActiveBuds series. These TWS earphones are equipped with advanced features like AI voice assistant, simultaneous translation in 45 languages, and personalized sound EQ settings. The ActiveBuds AB02 is a standout product, winning the iF Design Award 2024 and offering high-fidelity sound with ANC up to 45dB. The company's commitment to innovation is also evident in their IEMs, microphones, and home audio solutions, all designed to provide a superior audio experience.

At iKKO Audio, the return policy allows customers to return items if they are not 100% satisfied with their purchase. Customers must contact Customer Support within 180 days after the order was first placed to initiate a return. It is important not to return items unless instructed by the support team. The process involves contacting the support team to confirm the return information, sending the package with a note stating the reason for the return, and providing the return tracking number by email. Returns are checked within 3 working days of receipt. No extra fees are charged for returns, but the customer is responsible for return shipping costs, which should include tracking and insurance. If the return is due to damaged or incorrect goods on the part of iKKO Audio, the shipping fee is not required from the customer. Custom-order or personalized items are not eligible for returns or refunds.

The shipping policy highlights that delivery times may vary based on location and other factors. Free shipping may result in longer shipping times as cheaper shipping methods are sometimes chosen. For orders over $99, free shipping is offered, except for Taiwan, where an additional $20 shipping fee is charged with no free shipping policy. If an order needs to be intercepted before shipping, customers should contact the support team via email. Costs incurred after goods are sent are the customer's responsibility. If the interception is successful, a refund is processed within three days of the return. Customers are advised to ensure the accuracy of the shipping information, as iKKO Audio is not liable for orders lost due to incorrect details. Sales & Use Tax may apply for US customers, which is also refundable in case of a return. Import duties, customs, and import fees are the customer's responsibility, and no refunds are issued if a package is refused due to high taxes. Delays may occur due to Covid-19, and customers are encouraged to contact customer support with any questions or concerns.

iKKO Audio accepts a variety of payment methods for customer convenience. These include credit card, PayPal, Apple Pay, and Google Pay. This allows customers to choose the payment option that best suits their preferences or availability.

Yes, Ikko Audio products are designed to work with most smartphones and tablets that have a 3.5mm headphone jack or USB-C port.

After your orders are shipped, your mailbox will receive an email with a tracking tracking number, and you can track your goods according to the order number.

Ikko Audio offers free worldwide shipping for all orders. Orders are typically processed within 3 business days and delivered within 3-15 business days depending on the destination and shipping options.

Ikko Audio accepts returns for products, and customers have the right to apply for a return within 14 days after receiving the product. To be eligible for a return, the item must be unused and in the same condition as it was received, and in its original packaging. A receipt or proof of purchase is also required.